Rash of Premature Walbro Fuel Pump Failures

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Member
Re: Rash of Premature Walbro Fuel Pump Failures

Does anyone know how to get in touch with Ron? My pump went bad (purchased in August '08) and I've left messages and sent e-mails. Three weeks with no reply. I had to have another pump overnighted from Racetronix to get my truck on the road again. I had good customer service when I ordered before, anyone know if there are any problems getting in touch with him?

EDIT: Just heard back, I'm sending my pump in and it's going to Walbro for investigation.
 
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cloneman315

Active member
Re: Rash of Premature Walbro Fuel Pump Failures

These companies are total scumbags!!I called them today and told them how we had a bad walbro and to cover there ass they said" well unless you bought it direct from us your out of luck".No it was bought through one of your dealers!! I also told them how common the problem is on the syty and buick boards and all over the net,and they had the nerve to say they were not aware of the problem!!!Can you believe it?Burns my ass that these companies get away with the shit they do,just like the oil pump problem with melling!!And walbro does not want to do anything to help!!
 

dgoodhue

BuSTeD 4.3
Re: Rash of Premature Walbro Fuel Pump Failures

From, what I read Walbro also rarely refunds money to their distributors when the distributor tries to warrenty them as well.
 

Ty 1885

New member
Re: Rash of Premature Walbro Fuel Pump Failures

ANY company that wont stand behind thier product SHOULD be put out of besiness by letting everyone know NOT to deal with them!!!
 

AutoVation

Member
Re: Rash of Premature Walbro Fuel Pump Failures

These companies are total scumbags!!I called them today and told them how we had a bad walbro and to cover there ass they said" well unless you bought it direct from us your out of luck".No it was bought through one of your dealers!! I also told them how common the problem is on the syty and buick boards and all over the net,and they had the nerve to say they were not aware of the problem!!!Can you believe it?Burns my ass that these companies get away with the shit they do,just like the oil pump problem with melling!!And walbro does not want to do anything to help!!

From A.P.E.'s website:

November 2008

Walbro engineering has resolved the F20000169 fuel pump problem. We have a supply of the new F20000169 pumps in stock.

October 2008

Walbro engineering has discovered the problem with the F20000169 fuel pumps. They are getting the parts to fix the problem. The warehouse should have the pumps by the middle of November. Then, they'll have to ship them to the distributors. We should get more of those pumps by the end of November.

All F20000169 pumps that are returned will be tested. In the past, Walbro has had over 98 percent of returned pumps run on the test bench as OKAY. Not all pumps will have the problem. Any pumps that are tested to be OKAY will be returned to you. This is NOT an across-the-board recall as far as I know.

Walbro engineering is trying to identify a timeframe when the problem parts got into production pumps. As far as they can tell, any pump manufactured before the 2nd quarter 2008 should be okay. If your manufacture date is before that, they currently don't have a clear reason to swap it out.

September 2008

We have been hearing of a greater than normal number of pump failures in the F20000169 pumps. They aren't all failing. We normally hear of 1 in every 1000 or so pumps with an issue; we're now seeing 1 in every 100 or so F20000169 pumps with a problem.

Since the GSS340, GSS341, GSS342, and F0000169 pumps all have the same internals, Walbro has been focusing its research on the white, plastic inlet piece on the bottom of the pump.

So... until this problem is resolved, APE will not be selling the F20000169 fuel pumps.
 

AutoVation

Member
Re: Rash of Premature Walbro Fuel Pump Failures

This reminded me that A.P.E. received my defective pump on July 1 and no feedback yet. I just sent a follow up e-mail.
 
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