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Quickstop [UK]
Combating adversyty.
Re: Screw JEGS
opcorn:
opcorn:
Screw JEGS
- Thread starter Silly
- Start date
MRKING
New Parts for Old Trucks
Re: Screw JEGS
Anytime i order from jegs its here in 2-3 days everytime . To me thats worth 10 bucks right there . Average ship time from any internet transaction I do usually runs a week , and shipping handling is always 10 or more .
Yeah it sucks for a single small item , but for as much as you get them with the flat 10 on your bigger orders letting them get you for once on a small one isnt so bad .
Anytime i order from jegs its here in 2-3 days everytime . To me thats worth 10 bucks right there . Average ship time from any internet transaction I do usually runs a week , and shipping handling is always 10 or more .
Yeah it sucks for a single small item , but for as much as you get them with the flat 10 on your bigger orders letting them get you for once on a small one isnt so bad .
ghettosled
SYTY SUPERSTORE
Re: Screw JEGS
There's obviously a bit more to the story and if you had been around as long as some of us you would know where I am coming from.
We explained the shipping costs were reasonable and if he questioned them to look up the actual price on UPS.COM. He obviously felt it more necessary to waste hours of our time instead of 5 minutes of his own looking it up for himself. Now close to a year later, he is still not over it..
As a business owner i know there will be unreasonable, and angry customers. You can only do you best to please them. If you are going to make outlandish claims you better have a reason or documentation to follow up your claims.
The fact that this happened almost a year ago, and he is so mad he spent $20 more then he *thinks* he should have on shipping makes him retarded or a (insert your own racial slur / stereotype here __________ !)
Sorry to those of you who are offended. I wasn't the one who started pointing fingers and went out of my way to attack someone. And i almost forgot, to those of you who are trying to figure out the actual shipping cost factor in another 3% for accepting his credit card.
Foot Performance said:
There's obviously a bit more to the story and if you had been around as long as some of us you would know where I am coming from.
We explained the shipping costs were reasonable and if he questioned them to look up the actual price on UPS.COM. He obviously felt it more necessary to waste hours of our time instead of 5 minutes of his own looking it up for himself. Now close to a year later, he is still not over it..
As a business owner i know there will be unreasonable, and angry customers. You can only do you best to please them. If you are going to make outlandish claims you better have a reason or documentation to follow up your claims.
The fact that this happened almost a year ago, and he is so mad he spent $20 more then he *thinks* he should have on shipping makes him retarded or a (insert your own racial slur / stereotype here __________ !)
Sorry to those of you who are offended. I wasn't the one who started pointing fingers and went out of my way to attack someone. And i almost forgot, to those of you who are trying to figure out the actual shipping cost factor in another 3% for accepting his credit card.
mattw
Active member
Re: Screw JEGS
I can't stand it when people/businesses jack up shipping rates and charge a handling fee for boxes & packaging.. I have never had a problem obtaining boxes and/or packaging for free when I ship stuff and I have shipped large/heavy items long distances and I am always amazed how cheap shipping really is..
-Matt
I can't stand it when people/businesses jack up shipping rates and charge a handling fee for boxes & packaging.. I have never had a problem obtaining boxes and/or packaging for free when I ship stuff and I have shipped large/heavy items long distances and I am always amazed how cheap shipping really is..
-Matt
Tooky
Serious about performance
Screw Race Proven Motors
Screw Race Proven Motors
Yeah there is more to the story. The start of our problems was when you inexplicably became unable to powdercoat the manifold gray after I agreed to pay your $45 charge to do it. Then, after you started work on my manifold, you claimed that the "stock appearing" service I ordered would cost an additional $$$ fee to become "stock appearing". But that's a whole 'nother topic..
The $19 difference in shipping charges is a drop in the bucket compared to the attitude I received from you, along with your threat of siezing MY intake manifold, blackmailing me into signing a contract under duress (look it up), and demanding "certified payment". For each claim I will list the reason/documentation from your emails to me:
Attitude:
"If you are competent enough to port the manifold, I think you can operate a can of spray paint."
Powdercoating is not the same as spray painting. I wouldn't have agreed to pay you $45 to powdercoat it if I thought I could do the job myself.
Threat to sieze my property, blackmailing me into a contract under duress, demanding certified payment:
"When you are ready you can either send a certified payment in the amount of $250 + $30 shipping/handling, or we will send you another untouched stock replacement intake with your water fitting (I'll even drop it in a bucket of used motor oil so it looks just like the one you sent us)"
I shipped my original intake manifold with a list of exactly what services I wanted done, including this statement: "* Do not exchange this manifold for any other without approval". Why would you think it's OK to send me a different one in return? What's with the threat of dropping it in used motor oil? (WTF?)
"We will only accept your credit card as a form of payment after signing and faxing back a product acceptance release form."
You already accepted my credit card payment days earlier. Suddenly you decided to refund my credit card and demand "certified payment" of a cashiers check/money order. Neither of which is listed on your store policy as accepted payment methods.
Your "product acceptance release form" is preposterous. You wanted me to send you certified payment and demanded that I sign a contract accepting it "AS-IS" for work I had never seen?? When I suggested adding my specific manifold casting date to the "release form" you said: "I don't care what your casting number is, what line of crap you spent 30 minutes writing on your piece of paper, therefore don't mention it in our release form." Now you tell me who is unreasonable.
"Knowing you, the next step will be a charge back"
I have never done a charge back in my life, so I have absolutely no idea what you're talking about. Obviously you don't know me nearly as well as you think you do.
"I'm refunding your $280 we charged to your visa card on 8/15/07. You can mail us a certified check or money order in the amount of $280."
I can't believe you had the nerve to post on this thread: "And i almost forgot, to those of you who are trying to figure out the actual shipping cost factor in another 3% for accepting his credit card."
You blackmailed me into signing a bullshit contract under the threat of keeping my manifold against my wishes/instructions, in order to accept my credit card in the first place. Then you insisted upon refunding it and demanding certified payment. And you accuse me of wanting to waste YOUR time. :tdown:
Screw Race Proven Motors
When this went down (August 2007), I asked you about this, instead of the lengthy explanation you offered here, you wrote to me: "LMAO. Please sign the release form and don't bother calling again" Is that what you mean by "doing your best" to please "angry and unreasonable customers?"ghettosled said:
It sounds like you are admitting that your charge is more than just the "actual shipping charges" your store policy stated. That is the source of my complaint. Don't claim "actual" if you want to add your business costs on top of it.ghettosled said:
Oh I agree completely. Fortunately I keep good records in case of situations like this.ghettosled said:
Yeah there is more to the story. The start of our problems was when you inexplicably became unable to powdercoat the manifold gray after I agreed to pay your $45 charge to do it. Then, after you started work on my manifold, you claimed that the "stock appearing" service I ordered would cost an additional $$$ fee to become "stock appearing". But that's a whole 'nother topic..
The $19 difference in shipping charges is a drop in the bucket compared to the attitude I received from you, along with your threat of siezing MY intake manifold, blackmailing me into signing a contract under duress (look it up), and demanding "certified payment". For each claim I will list the reason/documentation from your emails to me:
Attitude:
"If you are competent enough to port the manifold, I think you can operate a can of spray paint."
Powdercoating is not the same as spray painting. I wouldn't have agreed to pay you $45 to powdercoat it if I thought I could do the job myself.
Threat to sieze my property, blackmailing me into a contract under duress, demanding certified payment:
"When you are ready you can either send a certified payment in the amount of $250 + $30 shipping/handling, or we will send you another untouched stock replacement intake with your water fitting (I'll even drop it in a bucket of used motor oil so it looks just like the one you sent us)"
I shipped my original intake manifold with a list of exactly what services I wanted done, including this statement: "* Do not exchange this manifold for any other without approval". Why would you think it's OK to send me a different one in return? What's with the threat of dropping it in used motor oil? (WTF?)
"We will only accept your credit card as a form of payment after signing and faxing back a product acceptance release form."
You already accepted my credit card payment days earlier. Suddenly you decided to refund my credit card and demand "certified payment" of a cashiers check/money order. Neither of which is listed on your store policy as accepted payment methods.
Your "product acceptance release form" is preposterous. You wanted me to send you certified payment and demanded that I sign a contract accepting it "AS-IS" for work I had never seen?? When I suggested adding my specific manifold casting date to the "release form" you said: "I don't care what your casting number is, what line of crap you spent 30 minutes writing on your piece of paper, therefore don't mention it in our release form." Now you tell me who is unreasonable.
"Knowing you, the next step will be a charge back"
I have never done a charge back in my life, so I have absolutely no idea what you're talking about. Obviously you don't know me nearly as well as you think you do.
"I'm refunding your $280 we charged to your visa card on 8/15/07. You can mail us a certified check or money order in the amount of $280."
I can't believe you had the nerve to post on this thread: "And i almost forgot, to those of you who are trying to figure out the actual shipping cost factor in another 3% for accepting his credit card."
You blackmailed me into signing a bullshit contract under the threat of keeping my manifold against my wishes/instructions, in order to accept my credit card in the first place. Then you insisted upon refunding it and demanding certified payment. And you accuse me of wanting to waste YOUR time. :tdown:
Tooky
Serious about performance
Re: Screw JEGS
Now I'm challenging you to provide "documentation" to support your claim. I have nothing to do with ANY charge backs, I've never charged back anything in my life nor have I ever recieved parts and not paid for them like you are insinuating. Let's see your documentation now that you have made the "outlandish claim".
ghettosled said:
Now I'm challenging you to provide "documentation" to support your claim. I have nothing to do with ANY charge backs, I've never charged back anything in my life nor have I ever recieved parts and not paid for them like you are insinuating. Let's see your documentation now that you have made the "outlandish claim".
gkrcr882
SyTyless......for now!
Re: Screw JEGS
This is getting way out of hand. I can see where people are complaining about shipping costs, but to start a business-customer debate here is uncalled for. My $.02- Shipping can be a kick in the nuts to pay for, but it's a convienence. Many people would rather pay some additional money to have thier merchandise appear on thier doorstep in a few days rather than fight traffic, weather, and pay gas prices to go in person.
This is getting way out of hand. I can see where people are complaining about shipping costs, but to start a business-customer debate here is uncalled for. My $.02- Shipping can be a kick in the nuts to pay for, but it's a convienence. Many people would rather pay some additional money to have thier merchandise appear on thier doorstep in a few days rather than fight traffic, weather, and pay gas prices to go in person.
Foot Performance
Donating Member
Re: Screw JEGS
Yeah this kinda went from screw jegs to internal afairs
Yeah this kinda went from screw jegs to internal afairs
ghettosled
SYTY SUPERSTORE
Re: Screw JEGS
The bottom line is you are a pain in the ass and i didn't feel like doing you any favors.
I told you to look up the actual shipping cost if you didn't believe me. You wanted me to lay it out on a silver platter and hand feed the information to you. I didn't feel the need to actually explain in detail how your shipping costs were calculated.
You offered to pay $45 to have it powdercoated and after your attitude i told you I wouldn't do it. Just because you have the money for something doesn't mean i am obligated to do it.
I made you sign a release to cover my ass. I don't know you and i don't know your chargeback history but i have had much more pleasant business transactions where the customers actually did charge back their credit cards. I never said you did, or were going to or had the intension of charging back your credit card, i just made sure you wouldn't waste more of my time like you are attempting to do now..
The bottom line is you are a pain in the ass and i didn't feel like doing you any favors.
I told you to look up the actual shipping cost if you didn't believe me. You wanted me to lay it out on a silver platter and hand feed the information to you. I didn't feel the need to actually explain in detail how your shipping costs were calculated.
You offered to pay $45 to have it powdercoated and after your attitude i told you I wouldn't do it. Just because you have the money for something doesn't mean i am obligated to do it.
I made you sign a release to cover my ass. I don't know you and i don't know your chargeback history but i have had much more pleasant business transactions where the customers actually did charge back their credit cards. I never said you did, or were going to or had the intension of charging back your credit card, i just made sure you wouldn't waste more of my time like you are attempting to do now..