Split : RPM/Mike Lee/SyTy Perf

SYO237

SyTy Registry
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

And also admin should not be allowed to take any sides with neg remarks,and speak about a vendor or ANYONE for that matter in a negative way.

For the record, my comments where my personal feelings towards Mike's comment about Nationals. Ive been around this place since 97 and I've put my time and effort with the event (I coordinated it in 00) so I took that a bit personal. I was cordial about it and Mike came back with a cordial response and even apologized. So as far as me being an "admin" and spouting negative comments...if you want to look at it that way, so be it. I think my comments were appropriate for the time and effort I have put in to the community for the past 11 years.
 

Captain Morgan

Moderated User
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

I did not see your name in my post anyplace,it was a generic quote.Of how I see it.The drama is because half the people on here are like a bunch of ****ing girls!!

yeah, especially those who cry like little girls when stars appear in their signature, boo hoo, someone call the whaaambulance :roll::tdown:
 

cloneman315

Active member
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

Adam did not mean it that way,this shit just gets old,kind of sucks to see very talented people just walk away from the board and lose all that talent that helps everyone.
 

REVEREND HARMON

Party in a box!
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

Last i checked our 1st amendment allows us to speak our opinions. To clean up a thread because the truth was spoken is ridiculous.

If there where a bunch of lies and deceitfulness being thrown around, then yes clean it up!

I am a business owner! My first priority is to make my customers happy and to be honest with them. When i tell them i will have something done by such time, it gets done. No excuses!

There is a pattern with RPM that alot of us have come upon. We order there product, and are told that it will be shipped out tommorow. Never to see it for multiple weeks, sometimes months. That is bad customer service.

I have had my dealings with mike at rpm. Yes, it took 5 months and alot of phone calls to get my complete order, and to get it correct. I was completely frustrated at his animosity and ability to promise a product only to have it incorrect or take months to get.

That seems to be everyones complaint.

I have questions regarding alot of your products and what you exactly fab in house.
Alot of people find inconsistency in what you say and whats on your web site.

I understand that you are a business and that you probably outsource 90% of what you offer. Ordering it from a third party then waiting for it to arrive then shipping it out to the customer takes up alot of time. Then you say that outsourcing it saves us money. If you want to save us money just tell us where to buy the stuff. Of course alot of us have figured that out and have cut out the middleman.


Who exactly builds your motors? I just happened to notice on your web site that you took alot of love and pride building your truck yourself. Thats why you started rpm and offered products to us sytyers. But yet i found that another company built and fabbed the motor for your truck.

All i have to say is to be honest with us. If its gonna take 2 months to get something from someone else...let us know upfront. Not string us along.

There are alot of people who are afraid to voice there opinion on this forum. Afraid that if they complain or speak there opinion that they will get banned or black balled from buying our much needed rare one of a kind items. Me, im not afraid of telling someone there faults in business. Just for the simple fact that if you dont know you are doing something wrong and nobody tells you then it becomes a snowball effect.

Please Mike,
Come back to your grass roots and be honest.


If someone has had this problem before just say yea or nea.

I am not trying to run off a vendor. Im just trying to help him improve what he has started.

Thank you,
Dennis Harmon <====My real name
 

jjorgensen52

NHSTE - I'm the only one!
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

My advice is when someone has a problem try to get it fixed with the vendor first before you even start a post that you might think may stir some shit up.

Lets not make yet ANOTHER great vendor with great products and support tell us all to go **** ourselfs.

I have to say that every time something like this happens it makes me visit and post on this board less and less frequently. 95% of the time I can get what I need from searching or PMs and not have to get involved in the threads.

I frequent a number of small boards similar to this one, and this is the only one I have seen this kind of garbage on.

No, I probably should not have posted the picture prior to speaking to Mike. Guess what? I've dealt with RPM a fair amount, and there's been an occasional hiccup. I was expecting (and correctly so) that the issue would be handled in an acceptable manner. And it has been.

I'm a reasonable guy, I fabricate some of my own stuff, I've dealt with small run vendors before, and I've not had any experience with RPM that I found to be unacceptable. I don't expect them to be run like Summit or Jegs. If I ordered something there and then got told 2 months lead time for fabrication you're right I'd take my money elsewhere. This is different. Small company, small market, custom parts. People get steamed up and fly off the handle too easily, I think.
 

TYHOGG

Active member
Re: Split : RPM/Mike Lee/SyTy Perf

I can honestly say i have ordered several thing from RPM including my, fuel pump kit, injectors, downpipe, and tune up parts. I have recieved everything in a timely manner and well packaged. Mike will continue to earn my business.
 
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

the thread is about the control arms, not the problems you had with a downpipe order from rpm 6yrs ago :tup:

x2 for that. if it was such a dissapointment to you then you should have said so then.
 

Captain Morgan

Moderated User
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

x2 for that. if it was such a dissapointment to you then you should have said so then.

hey dude, the thread has been split, I suggest you go find the other thread if the control arm discussion is so important to you. Time does not change facts and time apparently does not change shitty business practices either, that is why my post is still valid.

Thanks, have a nice night.
 

blk00z28

Forced to by choice
Re: Split : RPM/Mike Lee/SyTy Perf

Someone said it above, they have great service from rpm on normal, everyday items you can get from everywhere. But what about the stuff you can't get everyday, or the things that the majority of us do not have the supplys to do?

Ill point out a few things.

-Sheetmetal valve covers
-headers
-intake modification for aftermarket or later production heads

Who else is left to offer this service??? George is gone for trannys, Johns gone for trannys and intake/head work. And a few other who have done small jobs are gone. Shit, I can't even get one of the other big named vendors to even reply to a PM let alone sell me parts when I need them badly.

We have all done it, I'm guilty of it myself. We ask him something, or if he can do something for us. Now sure, some things we don't agree on the price of and I am one of them, some things I really go, how the hell.. And it does hurt the most of us who do not own our own company, or work for a company that pays well. And because of that we either change our plans or look for a cheaper way of doing things.

And the 3rd party stuff is bs. everything you buy is from 3rd party now a days. Big deal if he gets someone who knows how to weld to weld for him. The man offers a ton of parts on his site. Most are custom. Which I can expect a bit of a wait on.

Let's not lose someone else who offers services for our trucks and kill what's taken more then 5 years to make. Because in 5 years when your looking for a set of headers and can't fine any remember this thread.
 

nello

Active member
Re: Split : RPM/Mike Lee/SyTy Perf

Well, it sure sounds like nationals is going to be FUN this year!!! :lol: Hopefully the two TT Tys can unite everyone again. I'm sure this is nothing a few beers can't fix.

Since so many are sharing experiences....Mike/RPM kicks ass IMO! Always been happy with what i got from them and if I had a problem RPM was prompt to fix it and very helpful to my needs and sometimes they didn't even get paid. I really don't see where RPM effed up, they made a mistake and are fixing it. Don't we all make mistakes? These POS trucks cause everyone involved headaches, not just the owners. I mean dude had a recall, right?

Lastly, I just want to say I'm grateful for all the vendors being here, syty members, and syty admins for helping me keep my truck running and getting me thru the times I've been bored to tears. Now hopefully all the MANstrating can stop.
 

Windedv6

Ty n 10s
Re: Split : RPM/Mike Lee/SyTy Perf

I have bought parts/service from most vendors on this board (including many that are gone)over the last 10+ years. I have personally understood that our vendors are giving us many products that we can not easily duplicate ourselves. Having vendors for this type of limited production vehicle very fortunate, but it causes problems and always will. We have a small demand which doesn't allow for overstock inventory. We have custom fabrication which takes design and build time. We have cost issues because there is no scale to production.

We look at our friends that have popular vehicles and who can get everything they need via mail order within a day or two, cheap and can pick from a multiple of suppliers. We can not continually expect that from our syty vendors. Our vendors are usually syty'ers themselves and most "new idea" parts are expermental at best and proven later. How many times have we all seen a "new idea" part come across the board and we all want it and want it now. We want so may things for are trucks we jump at everything that we think may be an improvement, untested or not.

In the end our vendors get the shaft and are gone, because at some point someone starts the BB lynching and it gets out of hand. Whether the vendor did right or wrong we will find a way to eventually move them out.

I have probably lost more dollars from vendors and "members" on this board than anyone else from bad deals and have kept most of it to myself and a couple of members that I consider very close and personal friends. I either worked it out privately or choose to let it go as a bad experience. When we take a chance on a new idea (especially a new vendor) we are taking a personal chance also. We don't really know if that person can perform or not as it been unproven at that point. Yet we will encourage them to go make a dozen or a hundred only to jump them when they can't produce. Much of this is our fault as the vendor.

I have said this before, these trucks are meant to be stock or slightly modified. When we decide to go to another level we are opening up ourselves to limited vendors, special orders, custom parts, fabrication, few choices, high dollars, extended wait time, etc. If this is not acceptable then one should keep their truck stock (or slightly modified) ...or owning a syty is not a good choice of vehicle.

Whether we have had good or bad dealings with vendors there was always a point where we all supported and encouraged them enough to make parts or provide services for us. If we had not welcome them, they would not have become a vendor. It does however, become a vendors responsibility to provide those parts and services as reasonably promised. We as an "experienced" community must also realize (after all the years of failed/runoff vendors) that most new vendors can't possibly under promise and over deliver products to us.

None of our vendors can (or could) make everyone of us happy, all to time. RPM can't always control his suppliers. We will never always be happy with them or any other vendor over time. RPM as been by far the vendor with the deepest line of products for our trucks. Like it or not the syty community would suffer with out them. The thing RPM needs to do is print a disclaimer on syty parts order catalog that says "All custom parts may take an extended amount of time". We syty'ers already know that most syty parts are custom.

Also, we the BB must realize that we are not the exclusive "syty community". There are many other owners of our vehicles that do not particapate here. Many decent past members have left for reasons such as this thread.

John
 

Jimmy

Banned
Re: Split : RPM/Mike Lee/SyTy Perf

IMO if someone finds out there is a potentially deadly problem with a product that they designed and sold,and they figure out a way to fix that problem,then they should notify the 10 guys with dangerous suspensions and FIX them up.

I dunno,I'd feel shitty if I didn't.

If I bought a 5 k "longblock" from RPM that didn't have lifters,pushrods,or rockers,I would go ape shit.
 
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1BADV6

Donating Member
Re: Split : RPM/Mike Lee/SyTy Perf

I have bought parts/service from most vendors on this board (including many that are gone)over the last 10+ years. I have personally understood that our vendors are giving us many products that we can not easily duplicate ourselves. Having vendors for this type of limited production vehicle very fortunate, but it causes problems and always will. We have a small demand which doesn't allow for overstock inventory. We have custom fabrication which takes design and build time. We have cost issues because there is no scale to production.

We look at our friends that have popular vehicles and who can get everything they need via mail order within a day or two, cheap and can pick from a multiple of suppliers. We can not continually expect that from our syty vendors. Our vendors are usually syty'ers themselves and most "new idea" parts are expermental at best and proven later. How many times have we all seen a "new idea" part come across the board and we all want it and want it now. We want so may things for are trucks we jump at everything that we think may be an improvement, untested or not.

In the end our vendors get the shaft and are gone, because at some point someone starts the BB lynching and it gets out of hand. Whether the vendor did right or wrong we will find a way to eventually move them out.

I have probably lost more dollars from vendors and "members" on this board than anyone else from bad deals and have kept most of it to myself and a couple of members that I consider very close and personal friends. I either worked it out privately or choose to let it go as a bad experience. When we take a chance on a new idea (especially a new vendor) we are taking a personal chance also. We don't really know if that person can perform or not as it been unproven at that point. Yet we will encourage them to go make a dozen or a hundred only to jump them when they can't produce. Much of this is our fault as the vendor.

I have said this before, these trucks are meant to be stock or slightly modified. When we decide to go to another level we are opening up ourselves to limited vendors, special orders, custom parts, fabrication, few choices, high dollars, extended wait time, etc. If this is not acceptable then one should keep their truck stock (or slightly modified) ...or owning a syty is not a good choice of vehicle.

Whether we have had good or bad dealings with vendors there was always a point where we all supported and encouraged them enough to make parts or provide services for us. If we had not welcome them, they would not have become a vendor. It does however, become a vendors responsibility to provide those parts and services as reasonably promised. We as an "experienced" community must also realize (after all the years of failed/runoff vendors) that most new vendors can't possibly under promise and over deliver products to us.

None of our vendors can (or could) make everyone of us happy, all to time. RPM can't always control his suppliers. We will never always be happy with them or any other vendor over time. RPM as been by far the vendor with the deepest line of products for our trucks. Like it or not the syty community would suffer with out them. The thing RPM needs to do is print a disclaimer on syty parts order catalog that says "All custom parts may take an extended amount of time". We syty'ers already know that most syty parts are custom.

Also, we the BB must realize that we are not the exclusive "syty community". There are many other owners of our vehicles that do not particapate here. Many decent past members have left for reasons such as this thread.

John

John,

Very well said....... I couldn't agree more.
 

Foot Performance

Donating Member
Re: Split : RPM/Mike Lee/SyTy Perf

All I know is the guy who started this thread may not be over joyed his truck broke (few people ever are)but is well taken care of.

I have oprdered alot of parts from alot of diffrent vendors and have waited over a year for some parts and was told yeah it will be a next week or will take a month whatever. these are low production trucks with after market parts even lower production. If I order a part and it has to be made I expect to wait.

I think mike is a stand up guy he is taking care of his current customers ( I cant speek for years back) and as for the other vendors I have never been ripped or rubbed wrong from any vendor or board meber here (I know others have) but I love these trucks and I think it is awsome for anyone who will help keep them running weather it is performance mods or upper intake gaskets.
 

ViciousV6

400HP/550FTLB
Re: Split : RPM/Mike Lee/SyTy Perf

WindedV6,

Well Said.

I have been around this site for 5-6 yrs with a well running truck and have sold alot of parts to guys on this site.

Even though i dont' own a truck currently but will own a Syclone in the near future since i can't help but love these trucks.

I have bought Stuff from RPM, TurboTime, McCoy Motorsports, ATR, Conley

Just like Buick Grand National, Turbo TA's these are low numbered production vehicles and to find parts (Good HP Parts) all are custom and made to order.

I Use MPE Fabricators for alot of parts and by no means is he fast turnaround, easy to talk too, or even reachable but i know that all the parts that were are my truck were the best of the best and built for the power and HP and have been proven on other trucks. !!!!SO I WATIED FOR THEM!!!!
.
I just ordered a few months back a downpipe for a Buick and was told 2 weeks and 4 weeks then 6 weeks and then 7 weeks and then 9 weeks and we final got it but again just like mike said "no one makes all these parts inhouse due to cost and machinery and space. It happens to all with these types of parts so all you can do is wait and be thankful that someone does care about these truck and makes parts.

I work in the retail world and every person is diffrent and react diffrent to problems and delays with parts and services.

Thanks
Ralph

P.S. Thanks Mike for all your hardwork and continue success to make fast parts and services.
 

bjzq8

New member
Re: Split : RPM/Mike Lee/SyTy Perf

From HARMON from a previous page:

"All i have to say is to be honest with us. If its gonna take 2 months to get something from someone else...let us know upfront. Not string us along."

I had my truck built by RPM starting in 2004. I told him at the time that whatever time it was going to take would be fine, but just let me know. I realize fully that there were significant problems that arose, but I would have understood fully if he said "it won't be done for X months." Instead it became a kind of stringing along delay after delay. In the end there were still several things not done, and I really regret not biting the bullet and just telling him to let me know when it was done, and I'd come and pick it up. Instead, I gave him a must-be-done deadline that created more problems.

I'm happy overall with the workmanship and equipment on my truck, and I'm certainly not mad at him.

*edit: added HARMON attribution
 

2kwik4u

Resident slow guy
Re: Can't catch a break - broke an a-arm

Re: Can't catch a break - broke an a-arm

The situation with the suspension is shitty. It has been from day one. Promise something, get fcked by a vendor and have to pull a rabbit out of your ass just to keep the customer happy. Then it bites you in the ass, and you get accused of copying stuff etc.

I wouldn't call it copying, you took the bad with the good of the design that you had in your hands. Obviously the bad came back and bit you in the ass. In the end, there are only so many way to tie together 3 mounting points, and a shock location. They all look like "A's", so saying you copied the design isn't quite accurate. Until you look at what broke above, and then look at the first "vendors" prototype arms, and see the same beginnings of failure. Obviously there are some details of the design you didn't copy. Good for you.

There are plenty of threads on it, so i dont need to bring it up again. All i can do is stand behind our product, make sure it fullfils quality standards and offer assistance to those customers who need it. Obviously if it sucked, there wouldnt be such a large percentage of guys who have replaced a previously purchased kit.

You already brought it up, kinda like letting fireflys out of a jar, once they're out, you have a damn hard time getting 'em back in. Nobody said your kit sucked, I think the craftsmanship of the pieces themselves are top notch, but you can spend days on a part, and if it's a got design flaws from the get go then it's not any better than the perfectly designed setup with shotty workmanship.

In the end, I think you've done a wonderfull job of keeping the customers happy. I wasn't aware of the voluntary recall, or the offer to repair/replace at your expense. That in and of itself is commendable. However, I think you are doing yourself a huge disservice by thrashing on not only those who organize the nationals, but those that attend. I don't even own a freakin' truck and this will be my 8th event I think. In your own words, If is sucked so bad, then nobody would be showing up!
 
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bjzq8

New member
Re: Split : RPM/Mike Lee/SyTy Perf

From blk00z28:
"Let's not lose someone else who offers services for our trucks and kill what's taken more then 5 years to make. Because in 5 years when your looking for a set of headers and can't fine any remember this thread."

I feel the same way, but at some point, I think you have to say something. Complaining that a vendor changed the stations on your radio while he was working on your truck is one thing, complaining that a vendor left you for dead in the desert, stole your wife, and framed you for the Zodiac Murders is another. At some point, you have to speak up, even if it means the end of a vendor.'s goodwill Some vendors have been driven away by trivial BS, and it has been a great loss to the community. But that's life.
 

JSM

Active member
Re: Split : RPM/Mike Lee/SyTy Perf

Without getting into this too deep as I am trying to stay out as much as I can. In fact I only originally posted to assure JSM customers of the difference in design nothing more.

But the fact is any business that is successful has to develop some thick skin. When issues come up, people complain whatever even if they don't agree saying "Your wrong" probably isn't the best way either. There is some truth behind every complaint somewhere, maybe it was a simple miscommunication.

Mike is by far the biggest dedicated syty vendor here and I won't knock the quality of most of his parts. Him and I have had differences in the past but from a quality standpoint I think overall he does an excellent job at that.

Behind the scenes and this is purely meant and hopefully Mike will read it as constructive help here. I see a lot of information, promises to customers that later get changed.

"Parts are on the shelf during the order" 2 weeks later customer gets the word that XX person has been off, busy, YY company isn't done with them yet, they will ship tomorrow, whatever. I know the difficulties first hand and I have had these same struggles when I was doing more parts. I do know I always told any customer an honest answer though. If parts were not on shelf I didn't claim they were, ever. Sometimes I would hope to ship on X date and maybe not make that day, but I was always honest.

I think my other suggestion would be to accurate in descriptions of what things include or don't include. I know of a recent purchase made through you due to $200 savings, customer found out later said item was missing a lot of other parts.
 

BigBadSmoosh

Picking fights on I-65 since 2013
Re: Split : RPM/Mike Lee/SyTy Perf

1) Admins/Mods are owners first
2) We do not ask or beg for donations, we don't get any benefit from donations, and we sure as hell don't get paid
3) Donations keep the site running, the vendors fee is allowing vendors to ADVERTISE on the very forum that their customers frequent and it sure as hell is not expensive.
4) Admins/Mods don't have to remain neutral, if we are involved in a bad dealing why should we keep it quiet!?
5) These threads should not drive anyone away from the forums, they are a part of life, big deal, get over it.
6) If you left because someone called you a name or spoke poorly about an experience they had with a vendor, good riddance.
7) If you haven't noticed personal attacks have been non-existant.
8) The board has been work safe for a LONG time now
9) The vendors that have left, have done it on their own accord, no one forces anyone to leave.
10) Thank you, drive thru
 
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